We’re delighted to announce Think Healthcare has been awarded Telecoms Provider of the Year at the prestigious General Practice Awards. This incredible achievement highlights the positive impact of the communication solutions delivered by Think Healthcare in supporting GP practices to improve patient communication and access.
The award-winning case study demonstrated how our advanced cloud telephony helped GP surgeries achieve:
- A reduction in patient calls by over a third, freeing up valuable time for busy reception teams
- Improved access for all patients, tackling inequalities and ensuring no one is left behind
- A consistent and seamless experience, whether patients reached out by phone, online, or other channels
As Dave Mills, Head of Think Healthcare, explains:
“We’re thrilled to see the transformative results GP practices have achieved using Think Healthcare technology. This award is a reflection of hard work and dedication to improving patient access and experience. At Think Healthcare, we believe it’s crucial to ensure no patient is left behind. That’s why we focus on enhancing all communication channels, including telephony, apps and portals. We’re proud to support practices in making a real difference to the lives of their patients.
We want to thank the incredible GP surgeries who have trusted us to transform their communications and deliver outstanding care for their communities. Your commitment inspires us to keep innovating and supporting the vital work you do every day.”
This recognition is a proud moment for Think Healthcare and the wider Focus Group team, underlining the importance of creating innovative solutions that truly meet the needs of both patients and practices.
Winning Telecoms Provider of the Year at the General Practice Awards is not just a milestone – it’s a call to action to continue our mission of ensuring every patient has equal access to their healthcare, no matter how they choose to connect with their practice.
Want to know how our Think Healthcare solutions can help your practice? Get in touch with us today.